Return Policy
Overview
We want you to be satisfied with your purchase. This Return Policy outlines the terms and conditions for returns, refunds, and exchanges of products purchased through our website.
Return Period
You may return eligible items within 30 days of the original purchase date. Items must be in their original condition, unused, and in their original packaging.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Some items may not be eligible for return due to their nature or digital format.
Return Process
To initiate a return, please contact us using the information provided on our contact page. Include your order number and reason for return. We will provide you with return instructions and a return authorization number.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within a reasonable timeframe.
Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to our error or a defective product. In such cases, we will cover the return shipping costs.
Exchanges
If you need to exchange an item, please contact us first. We will work with you to find a suitable replacement or process a return and new purchase.
Non-Returnable Items
Certain items may not be eligible for return, including digital products, personalized items, or items that have been used or damaged. Please contact us if you have questions about a specific item's return eligibility.
Contact Us
If you have questions about returns or need assistance with a return request, please contact us using the information provided on our contact page.